Indianapolis, IN, US
*** Please note, your application is important to us and we would like you to know that during these uncertain times through the COVID-19 pandemic, we have staff dedicated to reviewing the information you provide. While it is our intention to fill this position; given the current State of Indiana guidelines, we will be delaying the fulfillment period until additional information is available. We will provide timing updates to applicants as new information is received. Thank you for considering our company as your next employer.***
The Indianapolis Motor Speedway College Program is an event execution program where students are placed on a team and will be an extension of their assigned department, working in a variety of hospitality and operational event roles designed to serve facility guests and enhance the experience of thousands of venue guests.
As a member of the College Program, individuals will be placed on a team and work in one of the following areas:
Roles focused on facility operations like gates, traffic/parking, and ticket selling fall under this area. These positions are crucial to each event’s success and allow the 988-acre venue to operate high-caliber. This team also serves in event roles that focus on guest interaction. Whether these guests are die-hard race fans, families, or VIP visitors—the hospitality group will serve and impact the event experience of thousands.
- Position Types: Guest Experience Team Member (Reference attached job description for full details.)
Candidates hired on this team will serve as an extension of the Premium and VIP Services teams and will be stationed in various premium spaces around the facility to help provide guests with an extraordinary experience. Employees will assist with maintaining premium spaces, while also building relationships with guests. Main responsibilities will include checking for proper tickets and credentials, directing guests to various areas of the facility, answering questions, and enhancing the overall experience.
- Position Types: Suite Concierge, VIP Hospitality, Glamping Attendant, Set-Up Crew (Reference attached job description for full details.)
Our Ticketing team provides a positive first impression of the Indianapolis Motor Speedway by offering superior, individualized guest service. Those placed in this group will operate our in-house ticketing software and work in remote ticket trailers throughout the facility, helping customers purchase tickets, pick up ticket orders, or solve ticket related issues.
The Credentials Department is responsible for administering credentials to all internal and external groups participating and/or working our events, such as the INDYCAR Grand Prix, Indianapolis 500, and Brickyard 400, along with several other smaller events throughout the year. Those placed on the Credential Team are responsible for helping execute credential distribution in both our main office and trackside office during events.
- Position Types: Credentials Representative, Tickets Event Staff (Reference attached job description for full details.)
Those placed on the marketing and branding team will represent IMS in the community and travel to different activations promoting IMS, our events, and our programs. This is a small, select group of individuals but an important team that promotes the Racing Capital of the World and all we have going on.
- Position Types: Field Marketing Team…starting in January 2020. (Reference attached job description for full details.)
THE APPLICATION PROCESS:
Click “Apply” on this page to get started. After completing the first-round application, selected candidates will be invited to complete a second-round application and survey. This is where applicants will select preferences and interests of the work area. Post-survey, applicants will be phone screened and interviewed.
We are an Equal Opportunity Employer.
Indianapolis Motor Speedway provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or events.